Positions Open for Craft & Commerce

An Inventory Executive with a gold and diamonds background manages, tracks, and secures precious metal and gemstone stock, performing daily audits, quality checks, and system reconciliations with high precision.

• Stock Tracking: Maintain accurate digital and physical records of gold weights, diamond carats, and finished jewelry pieces.
• Audits & Reconciliation: Conduct regular physical stock counts, audits, and discrepancy investigations.
• Handling & Tagging: Ensure proper labeling, barcoding, and secure storage protocols for high-value items.
• Team Coordination: Liaise with sales, procurement, and production teams to fulfill job sheets and manage replenishment.

A jewelry supply chain role focused on managing the safe, compliant, and cost-effective flow of high-value materials like precious metals and gemstones from global vendors to manufacturing units and retail stores. Responsibilities include strategic sourcing, secure logistics, inventory reconciliation, and ERP data tracking.

• Sourcing & Procurement: Negotiate with global suppliers and manufacturers for diamonds, colored gemstones, and precious metals while ensuring strict quality standards.
• Inventory Control & Audits: Maintain real-time stock accuracy, perform regular physical reconciliations, and manage inward/outward workflows within strict turnaround times.
• Secure Logistics & Compliance: Coordinate insured domestic and international transit with secure carriers, and handle EXIM customs documentation.
• Cross-Functional Collaboration: Align purchasing plans and order fulfillment with sales, merchandising, production, and finance teams.

An Import Export Manager in the jewellery industry oversees international logistics, customs compliance, and documentation for importing raw materials (gold, diamonds, gemstones) and exporting finished jewellery. They ensure timely, secure shipments, maintain regulatory compliance, manage supplier relationships, and optimize shipping costs to meet business objectives.

• Logistics & Documentation: Manage pre- and post-shipment documentation, including invoices, packing lists, air waybills, and certificates of origin for high-value items.
• Compliance & Customs: Ensure adherence to international trade laws, tariff regulations, and customs requirements, particularly for precious metals and stones.
• Shipment Coordination: Coordinate with freight forwarders, clearing agents (CHA), and secure transportation services to track shipments from origin to destination.

Leads the visual identity of the house across every touchpoint — from bridal campaigns to store launches — shaping how the collections are seen and remembered.

• Develop and execute creative strategies and marketing campaigns.
• Design high-impact creatives for social media, digital ads, print, outdoor, website, and in-store branding.
• Direct jewellery photoshoots, campaign shoots, and product presentations.
• Create campaigns for bridal, diamond, silver collections, festivals, and store launches.
• Ensure brand consistency across all online and offline platforms.

A sales and support professional responsible for initiating outbound calls and managing inbound inquiries with prospective and existing clients located in the United States. Operating primarily during US business hours (night shift), the core objective is to generate leads, close sales, schedule appointments, and provide product information while maintaining an exceptional customer experience.

• Lead Generation & Cold Calling: Initiate outbound calls to target US prospects using cold calling, scripts, and internal customer databases.
• Sales & Pitching: Pitch company products or services clearly, understand buyer requirements, overcome objections, and close sales deals.
• Appointment Setting: Schedule qualified consultation meetings, product demonstrations, or follow-up calls for the core US sales team.
• CRM Management: Maintain detailed, accurate logs of client interactions, feedback, and sales pipelines (e.g., Salesforce, HubSpot, or Excel).
• Inbound Handling: Respond professionally to inbound inquiries, resolving basic customer complaints or queries.
• Target Achievement: Consistently meet or exceed daily call volumes, weekly lead quotas, and monthly revenue targets.